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Tickle Toe Tales
Support · usually within the hour
What can we help with?QR isn't playingVoice doesn't sound rightNarrator can't recordBook / deliveryPaymentMy data (download or delete)Something sensitiveSomething else15:02
QR isn't playing15:03
Thanks Farah — sorry about that. I can see page 9's code failed 4 times today. Checking now.15:04
Hi Farah, page 9 is fixed — scan it again and Dadi should be right there. Sorry for the interruption.15:26
We've got your request to download your family's data (DR-2228). To confirm it's you, we'll send a code to this number. We'll have it ready within 7 days and send you a link that works for 7 days.12 Nov · 09:31
Prototype · where this connects Where the chat starts: Help, "Chat with us on WhatsApp" What follows a download request: the export email What follows a delete request: the deletion receipt
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Tickle Toe Tales
Support · usually within the hour
My data (download or delete)2 Dec · 22:38
We've got your request to delete your family's data (DR-2230). To confirm it's you, we'll send a code to this number. Nothing is deleted for 24 hours (until 3 Dec, 22:40), so you can change your mind. After that we finish within 48 hours of you confirming, and send you a receipt.2 Dec · 22:41